Morro Data - Support Center
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Knowledge base
Initial Setup
Getting Started
4
Create an Account
First Steps - Quick Start to Using Morro Data
Getting My Business Setup
Setup Two Office Locations
Common Issues
6
The System Does Not Automatically Detect My Device
How Do I Pick My Gateway Name
How Do I Pick My Team Portal (URL)
I Didn't Receive a Confirmation Email...
Where Can I Find the UUID for My Device?
See all 6 articles
Frequently Asked Questions
Connecting to CacheDrive (Windows, Mac, Linux...)
6
Connect to CacheDrive - Mac
Connect to CacheDrive - Windows
Connect to CacheDrive - Linux
Connect to CacheDrive - Browser
Connect to CacheDrive - IPv6
See all 6 articles
Sharing & Syncing Files
8
Share Files within One Office Location
Share Files between Offices
Specify Which CacheDrive Gets Access to a Share
Share Files Outside the Organization
Sync CacheDrive with Dropbox and OneDrive
See all 8 articles
The Technology
4
How does Morro use a Global File System?
What Encryption Methods Does Morro Use?
Basic Concepts and Glossary
What are the system capacities?
CacheDrive and Morro Cloud Manager
4
Morro CacheDrive G80
Morro CacheDrive G40
What is Morro Cloud Manager?
Do I need to open a port on my firewall to use the devices?
Morro Cloud Storage
4
How Can I Scale Up Morro Cloud Storage?
What Happens if I Have More Than 1TB of Data? Can I Still Use the CacheDrive?
Where is Morro Cloud Storage Hosted?
Can I use my own Cloud Storage Provider?
Support
Device
9
What's Next after Account Sign-up?
How does the CacheDrive make Cloud Storage faster? At what speeds can I access files?
Two devices with the same name on the same network from different teams.
How to Limit Upload Bandwidth?
Device cannot be discovered
See all 9 articles
Users, Passwords, and Login Info
7
Add Users to an Account
Choosing a Username and Password when Creating Users
How to access Morro Cloud Manager as a Standard User
How do I reset my Morro Account login password?
Change of Password
See all 7 articles
Business and Global Admin
5
How many administrators can be assigned?
How can I change the Business Administrator's password?
How to promote a Global Admin ?
Business Admin Login vs. User Login
How to change (transfer) Business Admin ?
Billing
0
Billing, Exchanges, Returns, Warranty
14
How do I manage my subscriptions?
How do I manage my billing info?
How do I review my billing history?
How do I manage my payment options?
How do I read my monthly billing statement?
See all 14 articles
Applications
4
Windows 10
Internet Explorer and Edge
Chrome
AutoCAD 3D
Shares
2
Why can't I connect to a share even though I have access permission and correct credentials?
Why doesn't Windows 10 ask me for my credentials when connecting to my network share?
Releases
19
Morro Data Release Notes (Current)
Morro Data Release Notes 4.0
Morro Data Release Notes 3.1.6
Morro Data Release Notes 3.1.5
Morro Data Release Notes v3.1.0
See all 19 articles
Morro Data
3
Morro Sync Engine
Prefetch
Morro Data Audit
Storage
9
Bring Your Own Storage (BYOS) - Backblaze B2
Bring Your Own Storage (BYOS) - Amazon S3
Amazon S3 Regions
Cloud File System - Dropbox
Cloud File System - OneDrive
See all 9 articles
Team Portal
1
How come my file has a lock on it?
User's Guide
Account Registration
2
Morro Account Sign Up
Choose a Service Plan
Basic Configuration Steps
4
Basic Configuration for Two Offices
Welcome to Morro Cloud Manager
Glossary
Access Permissions
Dashboard
2
The Dashboard - Administrators
The Dashboard - Users
File System
11
File System Page
File System - Create Cloud Storage Group
File System - Manage Cloud Storage Group
Create Pool
File System - Manage Pools and Shares
See all 11 articles
Devices
6
Add Gateway (CacheDrive)
Manage Gateway
Device Information
Install V100 on vSphere ESXi 6.5
Install V100 on VirtualBox
See all 6 articles
Team
7
Team Page
Add Users
Manage Users
Add Groups
Manage Groups
See all 7 articles
Apps
4
Morro Slack App
Morro ECHO Dropbox
Morro ECHO OneDrive
SharePoint Sync
Files
2
Files
Manage Caching
Logs
1
Logs
My Apps
1
My Apps Page
Profiles
3
Profile - Global Admin
Profile - User
Profile - Business Admin
Accounts
2
Manage Morro Account - Business Admin
Manage Morro Account - Global Admin
Morro Connect 1.0
4
Download Morro Connect
Teams
Shares
Main Menu
Morro Connect 2.0
7
Installing Morro Connect 2.0 for PC
Sign In
Shares
Devices
Team Portal
See all 7 articles
Morro Connect 2.2/2.3
9
Install Morro Connect 2.2 for PC
Install Morro Connect 2.2 for Mac
Sign In
Shares
Devices
See all 9 articles
Audit
5
Dashboard
Settings
Sessions
Events
Saved Event Stream
Other Stuff..
About Morro
5
Why Morro? Where did the idea come from?
How is Morro different from a traditional Cloud Storage?
What does Morro Offer?
What is Morro Cloud Storage Gateway?
What is Morro Cloud Storage?
Application Note
0
UI Help
UI Help on Header
12
Help: Admin Dashboard
Help: File Systems
Help: Devices
Help: Team
Help: Apps
See all 12 articles
