Manage Users

How do I add users to an account?
Note: This article covers the user creation process for Morro Users mode.  If you are using another authentication method, such as Active Direc...
Thu, Jul 29, 2021 at 9:46 AM
How do I choose a username and password when creating users?
This article serves as a guide to business administrators and global administrators on how to choose a username when creating users in their Morro Soluti...
Thu, Feb 6, 2020 at 1:10 PM
How do I reset my Morro Account login password?
This article covers resetting the password for Business Administrator accounts (any security mode) and user accounts (Morro Users security mode).  To rese...
Wed, Aug 26, 2020 at 3:05 PM
How do I change account info (password, email, etc.)?
In Morro Users security mode, all users can change their own account information in MCM.  In other security modes, the Business Administrator can change h...
Thu, Aug 27, 2020 at 2:13 PM
How do I enable MFA?
Multi-Factor Authentication (or MFA) can improve security by requiring users to enter two forms of authentication instead of one. Enabling MFA must be d...
Thu, Aug 27, 2020 at 2:18 PM
How do I promote a user to Global Admin?
As a Business Administrator, you can promote a standard User to Global Admin. Once the user account has been created and verified, promote the user to...
Thu, Aug 27, 2020 at 2:46 PM
How do I change the Business Admin?
The Business Administrator's account information (including login email address) can be changed in any security mode by following the instructions in ...
Thu, Apr 29, 2021 at 10:48 AM
How do I prevent users from sharing links to files?
Go to MCM. Click File System, then select a share. Select the Permissions tab. Check "Forbid Share Link" next to the user's name to pr...
Fri, Sep 11, 2020 at 8:06 PM