Morro Migrate phases can sometimes fail due to misconfiguration, unsupported characters in filenames, etc.  When a phase fails due to file and folder errors, you will see a message like this:


fail message


Follow the "Click here for the files and folders with errors" link to get the error details.



Migration Status Dialog

Clicking on the link above will open the Migration Status dialog box:


Migration Status


If the file path is too long to fit in the dialog box, mouseover the file to see the whole path.



data-identifyelement="503">Sending the Log by Email

If there are too many files and folders with errors to manage in a dialog box, click "Send Log" to send the list in an email:


Error log


Fill out the required fields and the list will be sent to the email address entered.


Here is a sample error log sent by email:


Error log


The source and destination are shown at the top along with a tally of the files and folders with errors.  The fields for each file are file/folder number, error type, file or folder, and path.



Error Types

Here are the file and folder errors and what they mean:


Permission DeniedFailed to set the owner, group, basic permissions, or ACL
Create errorFailed to create a file or folder
Special CharacterFile name contains an unsupported character: \ / : * ? " < > |, control chars, etc.
DeletedThe source data has been deleted
ChangedThe source data has been changed
OtherOther unknown issue