To manage your billing info:

  1. Login to MCM as the Business Administrator.
  2. Click Data Plan in the top right menu (where the user's login name is shown).
  3. In the Data Plan page, you'll see options for adding a new credit card, entering an Activation Key, changing the billing address, and viewing/downloading bills.

    payment information

Managing Payment Options

Morro Data accepts credit cards and debit cards as payment options.

Add or Update Credit Cards

To add or update your credit card on file:

  1. Sign in to your Team Portal.
  2. Click Data Plan from the top right dropdown menu.
  3. Click New Card in the Credit Card section of Payment and Billing Information.
  4. Enter your credit card information in the New Card window.
  5. Click Save.

Troubleshooting problems with payment options

If you receive an error message when changing your credit card information, try the following:

  • Follow any instructions in the error message.
  • Retype your credit card number without spaces, commas, or other characters that aren't numbers.
  • Verify that the billing address, expiration date, and name listed for your payment option are correct.
  • Verify that you have enough money in your payment option's account to pay for the total due and any taxes for your purchase.
  • Verify that the payment option is authorized for online billing or automatic billing.
  • Contact your bank to find out why authorizations are failing.
  • Try switching to a different payment option.

If you are still experiencing problems with payment options, please contact Customer Support.