File Access

Troubleshooting File Access Problems. File access-related issues (problems when saving/loading files).

Why is file copy to CacheDrive slow?
Symptom: Copying files to the CacheDrive is very slow and below the expected rate on the given network.  Cause: This issue can be caused by a problem ...
Thu, Dec 23, 2021 at 3:04 PM
How can I test upload speed for my BYOS bucket?
To test upload speed to a BYOS (Bring Your Own Storage) bucket: Create a large test file (if needed). Upload the file to the bucket using a web browser o...
Thu, Mar 17, 2022 at 7:17 AM
How can I test Wasabi file upload speed?
We recommend two methods for testing Wasabi upload speeds for BYOS buckets.  For the most accurate results, use large file sizes, run the test multiple time...
Thu, Mar 17, 2022 at 3:25 PM
How can I test AWS S3 file upload speed?
We recommend two methods for testing AWS S3 upload speeds for BYOS buckets.  For the most accurate results, use large file sizes, run the test multiple time...
Tue, Mar 15, 2022 at 7:47 AM
Why can't I connect to a share even though I have access permission and correct credentials?
Symptom: User cannot access a share even though they have the correct credentials with access permissions. User cannot access a share even though they h...
Fri, Mar 18, 2022 at 7:19 AM
I can't connect to a CacheDrive from my Windows PC.
Some of the possible reasons are: - You don't have the permission to the shares. Share maybe set to default No Access or no share has been created....
Tue, Dec 29, 2020 at 11:03 AM
Why doesn't Windows 10 ask me for my credentials when connecting to my network share?
Symptom: When user tries to access the Share from Windows Explorer, they get the following error without receiving a prompt to enter their credentials: ...
Tue, Mar 15, 2022 at 8:00 AM
Windows loses my password after reboot
If Windows loses your saved share password after reboot, here are a few things to try: 1.  Check Credential Manager.  Search for "Credential Manage...
Wed, Mar 31, 2021 at 11:53 AM
An error occurs when opening a file in the share folder from an application
Symptom: Receive an error that the file cannot be found when using an application to open a file from the shared folder. Cause: Timeout settings are d...
Thu, Aug 24, 2017 at 10:07 AM
How come my file has a lock on it?
Symptom: File cannot be deleted or purged when the file is locked. Cause: The problem is caused when the file is being access by the system so a l...
Tue, Aug 1, 2017 at 3:19 PM