You can update the device firmware from MCM.

When a new firmware version is available, a pop-up will appear in the MCM Dashboard page and an indicator will appear in the Devices page.


Clicking "Update" will take you to the Devices page where the firmware for individual devices can be updated.


A firmware update icon will appear next to each device with an available firmware update.

Update the Firmware

Note: The device must be powered on and connected to the Internet to update the firmware.

To update the device firmware:

  1. Open the device detail page by clicking on the device for which you want to update the firmware.
  2. Click the "Maintenance" button to open the device maintenance menu.

  3. Click "Update".

    A pop-up window will appear asking for a time to reboot. Select and appropriate time from the dropdown and click "Update".

The system will begin downloading the firmware to the device. Once the download is complete, the device will automatically install the firmware and reboot itself to complete the process.

Note: This process may take a few minutes depending on the speed of your Internet connection.