Manage Versions by Share or Folder is used to recover old versions of an entire folder or share. The files are recovered based on a date and time criteria and are sent to the specified CacheDrive. This function can be used to recover an older version of files/folders/shares or to recover from a Ransomware attack.


Go to the FILES page from the left navigation bar.


There are two methods for recovering files:

  • Manage Version by Share
  • Manage Version by Folder


Manage Version for Share

From the root page of the FILES page, choose a Share for which you want to recover the files.


Click Manage Version from the menu bar. The Versions window will open.


Recover Share Information

Enter  the following information to recover the files in the share:


Share Name

Specify the name of the new share where the files will be saved.


Select Gateway

Choose the CacheDrive where the files will be processed.


Time Zone

Choose the time zone on which the date/time will be based. (Information is stored in UTC, however it's easier to users to work within their own time zones)


Select Date

Choose the date of the versions to recover. This will recover the version of the file at the date and time selected.


Select Time

Choose the time of the versions to recover. This will recover the version of the file at the date and time selected.


Click RECOVER to begin the process.


Once the recover process starts, a new share is created with the name specified in the Version window. The share will have permissions set to Read Only.


A progress bar will track the status of the recovery. During the recovery process, another Manage Version operation cannot be performed until the first recovery process is completed.


Manage Version for Folder

From the root page of the FILES page, browse to the folder for which you want to recover the files and select the folder.


Click Manage Version from the menu bar. The Versions window will open.


Recover Folder Information

Enter  the following information to recover the files in the folder:


Select Gateway

Choose the CacheDrive where the files will be processed.


Time Zone

Choose the time zone on which the date/time will be based. (Information is stored in UTC, however it's easier to users to work within their own time zones)


Select Date

Choose the date of the versions to recover. This will recover the version of the file at the date and time selected.


Select Time

Choose the time of the versions to recover. This will recover the version of the file at the date and time selected.


Click RECOVER to begin the process.


Once the recover process starts, a new folder is created with the name of the folder appended with the date and time of the recovery point.  The date and time in the folder name is in UTC, not the time zone of the selected CacheDrive.


A progress bar will track the status of the recovery. During the recovery process, another Manage Version operation cannot be performed until the first recovery process is completed.


Note: The progress bar is based on the total file size that needs to be restored and not the number of files.



Limitations:

  • Requires Business Administrators and Global Administrators permissions.
  • Can be performed on one share or one folder at a time.
  • When one folder or share is recovering, another folder or share cannot be recovered.
  • Individual Files can still be recovered when folder or share is in recovering.
  • NOT supported in Morro Connect.