Here are some common error messages you may see in the logs, what they mean, and what you should do about them.
|Message||What It Means||What You Should Do|
|Reading from/Writing to storage 'MyStorage' (wasabi-s3) failed with err='-1' in 'MyCacheDrive'.||Failed attempt when trying to read from or write to cloud storage.||If you receive many of these over a short period of time and the cloud backend is behaving normally, contact Support. Occasional instances of this message is expected.|
|Account 'MyAccount' gateway 'MyCacheDrive' suspends/resumes requests to share 'MyShare' at Jan 1 2020 7:00 am (UTC).||Multiple failed attempts at reading or writing to cloud storage. The device will wait a while before attempting again, then resume access when successful.||If access has been suspended for several hours without a resume, contact Support.|