Manage My Data

Learn how to manage your data with Morro Data

How can I recover my deleted files?
To recover a deleted file, go to the Team Portal, then Files, then navigate to the location of the deleted file.  Follow these steps to complete the file re...
Thu, Mar 17, 2022 at 7:24 AM
How do I find a missing file?
In a multi-user environment, one common issue is that a user may move or reorganize files without informing others.  Here are some ways to find these "...
Thu, Mar 17, 2022 at 8:25 AM
How do I recover a "missing" file?
Sometimes, when trying to recover a file, we'll go to the expected location in the filesystem, unhide deleted files, and not find the file we were look...
Thu, Aug 27, 2020 at 11:46 AM
How do I force a CacheDrive to always fetch new files in a share?
The Morro Sync Engine makes files available across the network using the Global File System. Files are visible to any users that have access permission, but...
Tue, May 26, 2020 at 12:49 PM
How do I manually force the CacheDrive to download specific files/folders/shares into the cache?
Sometimes, it may be necessary to manually force the CacheDrive to download specific files, folders, or even shares to the cache. Common use cases: If yo...
Tue, Mar 15, 2022 at 7:44 AM
How should I copy a lot of data from one share to another on the same CacheDrive?
We recommend using Windows File Explorer (Windows 8/Windows Server 2012 or later) or Robocopy (Windows 7/Windows Server 2008 or later) for copying large amo...
Mon, Sep 21, 2020 at 2:29 PM
How do I determine if a file is in the cache?
There are two ways to determine if a file is already in the cache. MCM Go to the MCM. Click Files, then navigate to the file. Click Manage Caching. ...
Thu, Jan 6, 2022 at 6:53 PM
How do I find moved folders using Morro Audit?
Users sometimes do things they're not supposed to do, and others may not notice until days or even weeks later.  One example that we've seen often...
Thu, Jan 6, 2022 at 6:03 PM
How do I change what type of files to sync to the cloud?
Morro Data optimizes the cloud storage by including a default exclusion list for files to skip during the sync process. Some files such as temporary files o...
Fri, Jan 14, 2022 at 6:53 PM