Morro Data - Support Center

In this article, we discussed how to login to Morro Cloud Manager as a standard user. Once logged in, you will see the "Dashboard" page and a...

When a user account is created by an Administrator, an email will be sent to the user's email address to verify access to the email account. ...

User Permissions can be applied to files and folders through the Windows File Explorer interface. The permissions applied to a folder, sub-folder, or files ...

To recover a deleted file, go to the Team Portal, then Files, then navigate to the location of the deleted file.  Follow these steps to complete the file re...

In a multi-user environment, one common issue is that a user may move or reorganize files without informing others.  Here are some ways to find these "...

Sometimes, when trying to recover a file, we'll go to the expected location in the filesystem, unhide deleted files, and not find the file we were look...

The standard way to connect to a CacheDrive in Cloud is through VPN.  It is suitable for moderate levels of file access (e.g. Office files, RTC with Revit, ...

We recommend using Windows File Explorer (Windows 8/Windows Server 2012 or later) or Robocopy (Windows 7/Windows Server 2008 or later) for copying large amo...

Some devices, such as PCs running earlier versions of Windows or printers/scanners that can mount SMB shares), may experience authentication errors even whe...

There are two ways to determine if a file is already in the cache. MCM Go to the MCM. Click Files, the navigate to the file. Click Manage Caching. ...