Use My Device

How do I access Morro Cloud Manager as a standard user?
In this article, we discussed how to login to Morro Cloud Manager as a standard user. Once logged in, you will see the "Dashboard" page and a...
Wed, Aug 26, 2020 at 5:12 PM
How do I login with my new user account?
When a user account is created by an Administrator, an email will be sent to the user's email address to verify access to the email account. ...
Thu, Aug 27, 2020 at 11:44 AM
How do I set user permissions on files and subfolders in Windows?
User Permissions can be applied to files and folders through the Windows File Explorer interface. The permissions applied to a folder, sub-folder, or files ...
Thu, Aug 20, 2020 at 2:06 PM
How can I recover my deleted files?
To recover a deleted file, go to the Team Portal, then Files, then navigate to the location of the deleted file.  Follow these steps to complete the file re...
Thu, Aug 27, 2020 at 11:45 AM
How do I recover a "missing" file?
Sometimes, when trying to recover a file, we'll go to the expected location in the filesystem, unhide deleted files, and not find the file we were look...
Thu, Aug 27, 2020 at 11:46 AM
How do I connect to a CacheDrive in Cloud over VPN?
The standard way to connect to a CacheDrive in Cloud is through VPN.  It is suitable for moderate levels of file access (e.g. Office files, RTC with Revit, ...
Mon, Jul 20, 2020 at 4:21 PM
How should I copy a lot of data from one share to another on the same CacheDrive?
We recommend using Windows File Explorer (Windows 8/Windows Server 2012 or later) or Robocopy (Windows 7/Windows Server 2008 or later) for copying large amo...
Mon, Sep 21, 2020 at 2:29 PM
How do I access shares with older devices?
Some devices, such as PCs running earlier versions of Windows or printers/scanners that can mount SMB shares), may experience authentication errors even whe...
Thu, Aug 27, 2020 at 12:25 PM
How do I determine if a file is in the cache?
There are two ways to determine if a file is already in the cache. MCM Go to the MCM. Click Files, the navigate to the file. Click Manage Caching. ...
Thu, Aug 27, 2020 at 12:26 PM
How do I set permissions for a Home directory or user controlled folders?
Many environments provide a home folder which contains a user folder for each user to control. In this configuration, users can only view and access their o...
Thu, Aug 27, 2020 at 12:30 PM