Morro Data - Support Center

Morro Data Storage Solution 13

• Basic Concepts and Glossary
• How does the CacheDrive make Cloud Storage faster? At what speeds can I access files?
• What Happens if I Have More Than 1TB of Data? Can I Still Use the CacheDrive?
• What are the system capacities?
• How Can I Scale Up Morro Cloud Storage?

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Connecting to the CacheDrive 5

• Connect to CacheDrive - Windows
• Connect to CacheDrive - Mac
• Connect to CacheDrive - Browser
• Connect to CacheDrive - Linux
• Connect to CacheDrive - IPv6

Sharing & Syncing Files 13

• Share Files within One Office Location
• Share Files between Offices
• Share Files Outside the Organization
• Sync CacheDrive with Dropbox and OneDrive
• Sync and Share Revit Files

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CacheDrive and Morro Cloud Manager 7

• What is Morro Cloud Manager?
• Which outgoing ports do I need to open?
• Why do I get the "Disk space is nearly full" alert?
• How many administrators can be assigned?
• Business Admin Login vs. User Login

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Cloud Storage Options 14

• Morro File System - Wasabi Technologies
• Bring Your Own Storage (BYOS) - Amazon S3
• Bring Your Own Storage (BYOS) - Azure
• Bring Your Own Storage (BYOS) - Backblaze B2
• Bring Your Own Storage (BYOS) - RStor

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Warranty and Support 6

• What is the CacheDrive return/exchange policy?
• What will happen to my data on the Morro CacheDrive when I return it for replacement?
• What service plans are available?
• What support plans are available?
• How Does Pricing Work?

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