Morro Data - Support Center
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Frequently Asked Questions
Morro Data Storage Solution
Basic Concepts and Glossary
How does the CacheDrive make Cloud Storage faster? At what speeds can I access files?
What Happens if I Have More Than 1TB of Data? Can I Still Use the CacheDrive?
What are the system capacities?
How Can I Scale Up Morro Cloud Storage?
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Connecting to the CacheDrive
Connect to CacheDrive - Windows
Connect to CacheDrive - Mac
Connect to CacheDrive - Browser
Connect to CacheDrive - Linux
Connect to CacheDrive - IPv6
Sharing & Syncing Files
Share Files within One Office Location
Share Files between Offices
Share Files Outside the Organization
Sync CacheDrive with Dropbox and OneDrive
Sync and Share Revit Files
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CacheDrive and Morro Cloud Manager
What is Morro Cloud Manager?
Which outgoing ports do I need to open?
Why do I get the "Disk space is nearly full" alert?
How many administrators can be assigned?
Business Admin Login vs. User Login
Cloud Storage Options
Morro File System - Wasabi Technologies
Bring Your Own Storage (BYOS) - Backblaze B2
Bring Your Own Storage (BYOS) - Amazon S3
Your Object Storage for Archive - Wasabi Hot Storage
Your Object Storage for Archive - Amazon S3
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Warranty and Support
What is the CacheDrive and xCache Expansion warranty period?
What will happen to my data on the Morro CacheDrive when I return it for replacement?
What happens if my device stops working?
Can I return my CacheDrive?
What service plans are available?
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