Morro Data - Support Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
My CacheDrive won't boot or is offline. What should I do?
My CacheDrive VM is very slow. What should I check?
Why is my CacheDrive not uploading?
Common Error Messages
I can't access my CacheDrive over VPN by hostname
See all 15 articles
I updated to firmware version 5.1 or higher and now I can't connect to shares.
Why is file copy to CacheDrive slow?
Why can't I connect to a share even though I have access permission and correct credentials?
I can't connect to a CacheDrive from my Windows PC.
Why doesn't Windows 10 ask me for my credentials when connecting to my network share?
See all 18 articles
Known Issues and Limitations
File Name and Path Limitations
Windows File ACLs
RTC for Revit
See all 14 articles