Configure My Device

How do I factory reset a CacheDrive?
To restore a CacheDrive to factory settings: Make sure that all of the data from the device has been synced to the cloud.  For sync shares, check if th...
Tue, Jul 21, 2020 at 11:04 AM
How do I convert a Replicate share to a Sync share?
The following article will help you determine if Replicate or Sync shares are better for your use case: When Should I Use Replicate Shares? Replicat...
Wed, Feb 10, 2021 at 8:01 PM
How do I find the MAC address of a CacheDrive?
If you have a physical CacheDrive (G80/T600/R1100), you can find the MAC address at the back, the bottom, or the front of the device. If you have a virt...
Thu, Aug 27, 2020 at 12:39 PM
How do I configure a proxy server?
To use a proxy server with your CacheDrive: For CacheDrive hardware devices: Connect a monitor and keyboard to the CacheDrive. Reboot the device by hol...
Thu, Feb 6, 2020 at 1:02 PM
How do I change what type of files to sync to the cloud?
Morro Data optimizes the cloud storage by including a default exclusion list for files to skip during the sync process. Some files such as temporary files o...
Thu, Feb 18, 2021 at 10:09 PM
How do I set a static or dynamic IP address on a CacheDrive?
By default the CacheDrives use DHCP to obtain an IP Address. As a cloud based device, it's necessary to be able to obtain an IP address wherever the de...
Thu, Feb 6, 2020 at 1:06 PM
How do I configure Remote Team Collaboration for Revit?
Users can collaborate on Revit projects from different offices using the Morro Data CacheDrives in conjunction with Remote Collaboration for Revit. Remote C...
Wed, Feb 10, 2021 at 8:04 PM
How do I enable IPv6 SLAAC Privacy Extension?
By default the CacheDrives use IPv6 SLAAC to assign IPv6 stateless addresses. This address contains the Ethernet physical address and can be used to track u...
Thu, Aug 27, 2020 at 1:10 PM
How do I setup a spare CacheDrive?
If high availability is a requirement, we recommend using a CacheDrive VM on a host with adequate levels of redundancy (RAID storage, hot swappable redundan...
Fri, Mar 26, 2021 at 3:28 PM