Device

Two devices with the same name on the same network from different teams.
Symptom: User connects to their device but files are synced to the wrong device. Cause: It is possible to create two devices with the same name on ...
Tue, Jun 23, 2020 at 2:51 PM
Why are some files not synchronized?
Morro Data CacheDrives can sync any file type to the Global File System. To minimize storage requirements and improve performance, some files types are igno...
Fri, Feb 7, 2020 at 12:53 PM
Multiple Gateways with Same Hostname Issue
When using the "Hostname in LAN" option in Devices -> Gateway -> Advanced, be aware of the following potential pitfalls: When the Cache...
Mon, Feb 17, 2020 at 10:30 PM
Active Directory Join Issues
When devices are unable to join the domain, use the Show Error button to get an error message: Here are some common error messages and what to do a...
Wed, Apr 28, 2021 at 3:00 PM