By default the CacheDrives use DHCP to obtain an IP Address. As a cloud based device, the device must be able to access the Internet to connect to cloud services.

Some organizations want to use static IP addresses for security reasons or to ensure that the device IP address does not change after setting up services such as drive mappings for the file server.

Note: On factory reset, the device will go back into its default DHCP mode.  This can happen unexpectedly during the initial setup process where pre-add firmware updates may force a factory reset.  If you see factory reset messages on the console, the device will reboot and will require you to configure the static IP address settings again.

Set up the Static IP addresses when the devices boot up

Hardware CacheDrives

To view the boot screen on the physical device, plug in a monitor and keyboard and power cycle the CacheDrive.

Virtual Machine CacheDrives

To view the boot screen on the virtual machine, access the VM client on the VM Host and reboot the virtual machine.

Set up the Static IP Address

During the Init Boot screen, you will see the option to set to configure the network settings.

1. Configure the network

Enter "y" to configure the network.

2. Set up Static IP mode

Choose "s" to set the CacheDrive to use a static IP address.

3. Enter the IPv4 address and CIDR

Addthe IP address in IPv4 format. Include the CIDR for the subnet mask. 

Translate the subnet mask to CIDR using this tool:


Press "Enter" to set the IP address

4. Enter the Gateway IP Address

The gateway server is usually the IP address of the router or firewall that routes traffic from the WAN to your LAN.

Press "Enter" to set the gateway IP address

5. Enter the Primary DNS IP address

The DNS server manages the hostnames.

Press "Enter" to set the Primary DNS IP address

6. Enter the Secondary DNS IP Address (optional)

Add an additional DNS server. This can be your own secondary DNS server, a public DNS server or can be left blank.

Press "Enter" to set the Secondary DNS IP address

7. Confirm Settings

After the secondary DNS server is added the system will confirm the settings you have entered in the previous 6 steps.

Click "y" to confirm the static IP address settings.

The CacheDrive will initialize with the static IP address and network settings, and if it is successful, will complete to the status screen which displays the IP settings for the CacheDrive.