The standard way to connect to a CacheDrive in Cloud is through VPN.  It is suitable for moderate levels of file access (e.g. Office files, RTC with Revit, files < 500 MB) but not applications with heavy storage usage (e.g. video streaming/editing, databases, files > 500 MB).  Windows 10 comes with a VPN client pre-installed.


  • A VPN login and password (provided by Morro Data).
  • A login and password for the CacheDrive.  This is normally created by your administrator depending on the authentication method used (Morro User Mode, Active Directory, etc.).
  • The FQDN or IP address of the CacheDrive.
  • The Pre-Shared Key (PSK) provided by Morro Data.
  • Access to Windows PowerShell (installed by default on Windows 10).

Connecting to a CacheDrive in Cloud over VPN

In Windows 10: 

  1. Go to Settings, then Network & Internet, then VPN.

  2. Click “Add a New VPN connection” and configure as shown below:

    • Connection name: Choose any name you would like.
    • Server name or address: The FQDN or IP address provided by Morro Data.
    • VPN type: L2TP/IPsec with Pre-Shared Key.
    • Pre-shared Key: The pre-shared key (PSK) provided by Morro Data.
    • Type of sign-in info: User name and password.
    • Optionally add your VPN login name and password.

  3. Click Save.
  4. By default, Windows will route all Internet traffic through the VPN. To prevent this, open Windows PowerShell and enter the following command:

    Set-VpnConnection -name “CloudNAS” -SplitTunneling $True

    This change will only affect future connections, so be sure to make the change before connecting.

  5. Select your new VPN connection and click Connect.

  6. If you opted not to provide the user name and password when creating the connection, you will be prompted for them here.

  7. When the VPN connection is completed, you will be able to access the shares on the CacheDrive using Windows File Explorer.

VPN Adapter Security Settings

Only the following VPN adapter settings are supported.



Known Issues

  • Xbox Live Networking Service can cause VPN connection failures.  To see if this is running, open services.msc in PowerShell or the console and scroll to Xbox Live Networking Service.  If it is running, try stopping the service and connecting over VPN again.

Connecting to a Share on the CacheDrive

To connect to a share on the CacheDrive, open Windows File Explorer and enter "\\$hostname” in the location bar, where $hostname is the hostname or IP address of the CacheDrive.  If prompted for a login and password, enter the login and password for your account.  If your organization uses Active Directory, it may be the same as your Windows login and password.  Otherwise, contact your administrator for your login credentials.

You can also map the drive for easy access by clicking on “Easy Access” and selecting “Map as drive”. 

In the “Map as drive” dialog, select a drive letter and enter the UNC path in the Folder field.  If you would like the drive to automatically reconnect at sign-in, enable the option “Reconnect at sign-in".